WWBola Terms & Conditions — Malaysian Betting Platform User Agreement

In these Terms & Conditions, the following words and phrases carry the meanings as stated unless the context requires otherwise:

• "WWBola" / "we" / "our platform" refers to the wwbola.ws website and all services provided under the wwbola brand.
• "You" / "User" / "Member" refers to any individual who registers for or uses the wwbola platform.
• "Account" refers to a user account registered on the wwbola platform.
• "Bet" refers to any wager placed with real money on sports matches, casino games, or other games available on the wwbola platform.
• "Bonus" refers to any free credits, promotional funds, or other rewards offered by wwbola to its members.
• "Rollover" / "Turnover" refers to the total wagering amount that must be met before a bonus withdrawal is permitted.
• "Real Funds" refers to funds deposited by the user into their wwbola account via approved payment methods.

To register and use the wwbola platform, you must meet all of the following eligibility requirements:

• Aged 18 years of age and above as of the date of registration.
• Not prohibited by local laws or regulations from participating in betting activities.
• Not currently enrolled in a voluntary self-exclusion program on any gambling platform.
• Do not register on behalf of another person or business entity.
• Have full legal capacity to enter into a binding agreement.

Each user is only permitted to hold one (1) account on the wwbola platform. Multiple account registrations by the same individual — whether using a different name, email address, phone number, or payment method — are strictly prohibited and may result in the closure of all associated accounts and the freezing of funds.

User Responsibilities in Account Management

• You are solely responsible for ensuring that all information provided during registration is truthful, accurate, and up to date.
• Your account password is your responsibility. WWBola will never ask for your password through any channel.
• All activity that occurs under your account is your responsibility, including instances where your account is accessed by a third party without your authorisation.
• You must notify wwbola immediately if you suspect any unauthorised access to your account.
• WWBola reserves the right to request identity verification documents (KYC) at any time prior to processing a withdrawal.

Identity Verification Process (KYC)

To protect the platform against fraud and money laundering, wwbola reserves the right to request the following documents from users:

• A copy of your Malaysian identity card (MyKad) — front and back.
• Proof of address (utility bill or bank statement dated within the last 3 months).
• Proof of the payment method used (screenshot or statement).

Accepted Deposit Methods

WWBola accepts deposits via the following Malaysian payment methods only:

Withdrawal Terms

• The minimum withdrawal amount is RM 30 per transaction.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Your first withdrawal request requires a completed KYC verification.
• Withdrawal processing times range from 30 minutes to 24 hours, depending on the payment method and amount.
• WWBola reserves the right to place a withdrawal on hold pending investigation should any suspicious activity be detected.

All bonuses and promotions offered by wwbola are subject to the specific terms stated in their respective promotion terms. The following general terms apply to all wwbola promotions:

Rollover Requirements

• All bonuses must be rolled over at the stated rate (typically between 5x and 30x) before a withdrawal is permitted.
• Cancelled, rejected, or over-limit bets do not count towards rollover calculations.
• Bets placed on the same match covering both outcomes (e.g., betting on both teams in a single match) do not count toward rollover.

Bonus Limits & Restrictions

• Each member is entitled to receive the welcome bonus once only.
• Bonuses may not be transferred or redeemed directly for cash without first fulfilling the rollover requirement.
• WWBola reserves the right to cancel any bonus and associated winnings if abuse or misuse of a promotion is found to have occurred.
• Certain games or bet types may be excluded from bonus rollover calculations — please refer to the specific promotion terms for details.

All bets placed on the wwbola platform are subject to the following general rules:

Bet Acceptance

• A bet is only valid once confirmed by the wwbola system and a reference number has been issued to the player.
• WWBola reserves the right to decline or limit bets from any user without being required to provide a reason.
• Odds displayed are the odds at the time the bet is accepted. For in-play betting, odds may change in real time.

Bet Settlement

• Bets are settled based on official results recognised by wwbola. Any dispute regarding a result must be submitted within 72 hours.
• In the event of a technical disruption during a live match, wwbola reserves the right to void or suspend any affected bets.
• Matches that are cancelled or postponed for more than 12 hours will be considered void and all bets will be refunded.

Betting Limits

Minimum and maximum betting limits are displayed on each betting market. These limits may vary by sport, league, and market. WWBola reserves the right to adjust betting limits at any time.

The following are strictly prohibited on the wwbola platform and may result in disciplinary action, including account closure and fund freeze:

• Identity Fraud — registering using another person's personal information or false details.
• Money laundering — using the wwbola platform to transfer or conceal proceeds from illegal activities.
• Collusion — colluding with other players to manipulate the outcome of Live Casino games or Sports Betting.
• Use of bot software — using automated software, bots, or scripts to place bets or play casino games.
• Bonus abuse — creating multiple accounts or using betting strategies designed to guarantee profit through bonuses alone.
• Hacking — any attempt to gain unauthorised access to wwbola systems, alter data, or disrupt platform operations.
• Betting on behalf of others — accepting deposits from third parties and placing bets on their behalf for profit.

Closure by User

You may close your wwbola account at any time by contacting our support team via Live Chat. Prior to closure, all open bets will be settled in accordance with standard rules, and any eligible balance will be processed for withdrawal once all KYC checks and rollover requirements have been met.

Closure by WWBola

WWBola reserves the right to close or suspend any account at any time for the following reasons:

• Violation of any terms and conditions set out in this document.
• Fraudulent activity or suspicious behaviour.
• Failure to provide the requested identity verification documents.
• Instructions from relevant authorities or regulatory bodies.
• Accounts that have been inactive for more than 12 consecutive months.

Voluntary Self-Exclusion

WWBola supports players who feel they need to take a break. Our self-exclusion programme allows you to block access to your account for a set period. Contact wwbola customer support for more information or visit the Responsible Gaming us.

WWBola provides the platform on an "as-is" basis and makes no express or implied warranties regarding its suitability or fitness for any particular purpose. To the extent permitted by law:

• WWBola is not liable for any financial losses arising from betting activity on our platform.
• WWBola is not liable for service disruptions caused by factors beyond our control, including internet outages, power failures, or third-party actions.
• WWBola is not liable for any indirect, consequential, or special losses arising from the use of the platform.
• Wwbola's maximum liability to any user under any circumstances shall not exceed the total amount deposited by that user in the 30 days preceding the claim.

WWBola is committed to protecting user privacy and complying with the Malaysian Personal Data Protection Act (PDPA) 2010. All personal information collected is used solely for platform operations, identity verification, and legal compliance.

For full details on how wwbola collects, uses, and protects your personal data, please read Privacy Policy of ours that form part of this agreement.

WWBola reserves the right to modify, amend, or update any part of these Terms & Conditions at any time without prior notice. The latest version of the Terms & Conditions is always available on this page and is dated for users' reference.

Your continued use of the wwbola platform following any changes to these Terms & Conditions constitutes your acceptance of the updated version. It is your responsibility to review this page periodically.

These Terms & Conditions are governed by and construed in accordance with the laws applicable to the jurisdiction in which the wwbola platform operates. Any dispute arising from the use of this platform shall first be resolved through negotiation, and if unresolved, through mutually agreed arbitration.

By using the wwbola platform, you acknowledge that you have read, understood, and agreed to be bound by all Terms & Conditions stated above. If you have any questions, please contact the wwbola support team via Live Chat or email at support@wwbola.ws.